The improved Terms & Conditions for Upercart Inc. are below:

Upercart Inc. Terms & Conditions

Effective Date: September 23, 2024

Welcome to Upercart Inc.!

These Terms & Conditions ("Terms") govern your use of our online grocery delivery service for sending groceries to family and friends residing in Jamaica. By accessing or using our website or services, you agree to be bound by these Terms. Please read them carefully before placing an order.

1. Eligibility

• You must be at least 18 years old and able to enter into a binding contract.
• You can be located anywhere globally, but your order recipients must reside in Jamaica.

2. Placing Orders and Deliveries

• Order groceries through our website or app for delivery to your designated recipient in Jamaica.
• All orders are subject to availability and confirmation. We reserve the right to cancel or modify orders.
• Delivery fees apply (details on the website/app) and vary by location in Jamaica.
• Provide accurate and complete recipient information, including a valid government-issued ID for verification upon delivery.
• We aim for your chosen delivery timeframe, but unforeseen circumstances may cause delays.

3. Payment

• We accept major credit and debit cards securely processed through our trusted payment gateway.
• Ensure sufficient funds are available for your order. We reserve the right to cancel orders with declined payments.

4. Refunds and Returns

• We offer refunds for damaged or expired items within 24 hours of delivery (contact us).
• Non-refundable items include fresh produce and opened packages.
• Eligible refunds will be issued to your original payment method within 5 business days.

5. User Content

• You are responsible for any content submitted (reviews, comments) on our platform.
• Content must be lawful, non-offensive, and not infringe on others' rights.
• We reserve the right to remove content violating these Terms or deemed inappropriate.

6. Intellectual Property

• All content on our website and services (trademarks, logos, copyright) is our property or our licensors'.
• No use of our intellectual property without our express written permission.

7. Disclaimer of Warranties

• Our website and services are provided "as is" without expressed or implied warranties.
• We do not guarantee uninterrupted, error-free, or secure service but strive for excellence.
• We are not liable for damages arising from your use of our website or services.

8. Limitation of Liability

• Our maximum liability is limited to the amount you paid for your order.
• We are not liable for indirect, incidental, consequential, or punitive damages.

9. Indemnification

• You agree to indemnify and hold harmless Upercart Inc., its officers, directors, employees, and agents from any claims, losses, damages, or expenses arising from your use of our website or services or your breach of these Terms.

10. Governing Law and Dispute Resolution

• These Terms are governed by and construed in accordance with the laws of Delaware, USA.
• Any disputes arising from these Terms will be resolved by binding arbitration in accordance with the American Arbitration Association rules.
• The arbitration will be conducted in English and held in Orlando, Florida, USA.

11. Entire Agreement and Amendments

• These Terms constitute the entire agreement between you and Upercart Inc. regarding your use of our services.
• We reserve the right to amend these Terms at any time. We will post any changes on our website.
• You are advised to review these Terms periodically for any changes.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Upercart Inc. hello@upercart.com 2706 NW 29TH TER CJ21946 LAUDERDALE LAKES, FL 33311-2037 United States

Thank you for choosing Upercart.