Refund Policy

Upercart Inc.

Effective Date: September 23, 2024

Eligible Refunds:

• We offer refunds for damaged or expired items delivered.
• To be eligible for a refund, you must notify us within 24 hours of receiving the order.

Refund Process:

• If your refund is approved, we will process the refund to your original payment method within 5 business days.

Non-Refundable Items:

• We do not offer refunds for the following items:
  • Fresh produce
  • Opened packages
  • Non-perishable items that have been used or consumed

Damaged or Missing Items:

• If you receive damaged or missing items, please notify us within 24 hours of delivery. We will arrange for a replacement or refund.

Additional Notes:

• We reserve the right to deny refunds for any reason, including but not limited to incorrect or insufficient information provided by the customer.
• For any further questions or concerns regarding our refund policy, please contact our customer support team.