Improved Privacy Policy

Introduction

Upercart Inc. ("Upercart", "we", "us", or "our") operates an online grocery delivery service in Jamaica. This Privacy Policy describes how we collect, use, and share your personal information when you use our website and services.

Information We Collect  

• Personal Information: We collect personal information you provide when you create an account, place an order, contact us, or use our services. This may include your name, email address, phone number, delivery address, payment information (credit card details, billing address), account preferences, order history, dietary preferences, and special instructions.  
• Device and Usage Information: We automatically collect information about your device and how you use our website and services. This may include your IP address, device type and identifier, browser information, location data (if used for delivery or targeted advertising), website usage data (clicks, browsing history, search queries), and information from cookies and similar technologies.
• Information from Third Parties: We may collect information about you from third parties, such as social media platforms (if you choose to log in using social media) or marketing or advertising partners.  

How We Use Your Information

We use your information for the following purposes:

• To fulfill your orders and deliver groceries
• To process payments and manage your account
• To send you order confirmations, delivery updates, and other important information
• To personalize your experience on our website and services
• To improve our website and services
• To send you marketing and promotional materials (with your consent)
• To comply with legal obligations

Sharing Your Information

We may share your information with third parties under the following circumstances:  

• Delivery Services: We share your delivery address and other relevant information with our delivery partners (e.g., [Delivery Partner Name]) to fulfill your orders.
• Payment Processors: We share your payment information with our payment processors (e.g., [Payment Processor Name]) to process your transactions.
• Legal Requirements: We may disclose your information if required by law, such as in response to a court order or subpoena.  

Data Security and Retention

We take robust measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption technologies (e.g., AES 256) to protect your data both at rest and in transit. We also implement strict access controls and regularly monitor our systems for security vulnerabilities.  

We retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.  

Cookies and Other Tracking Technologies

We use cookies and similar technologies to track your activity on our website and services, remember your preferences, and personalize your experience. You can control your cookie preferences through your browser settings.

Your Choices

You have the following choices regarding your information:

• You can access and update your account information at any time.
• You can choose not to receive marketing and promotional materials from us.
• You can manage your cookie preferences through your browser settings.
• You can contact us to request to delete your information.

International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data privacy laws than your own country.  

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.  

Changes to this Policy  

We may update this Privacy Policy from time to time. We will post any changes on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:  

Upercart Inc. Hello@upercart.com 2706 NW 29TH TER LAUDERDALE LAKES, FL 33311-2037

This Privacy Policy is effective as of September 23, 2024.